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If Veterans have a medical emergency, they should immediately seek care at the nearest emergency room.

This is because they may have symptoms related to a serious health condition that an urgent care provider may not be able to adequately address.

When in doubt about your health condition or symptoms, Veterans should always seek a higher level of care, such as care from an emergency department.

Veterans should remember the following when considering urgent care: While urgent care is a convenient benefit for nonemergent symptoms, Veterans should always consider talking with or seeing their primary care provider if they are concerned the urgent care location will not understand the complexities of their medical history or medications. Veterans should work with their primary care provider for this type of care. IMPORTANT: Urgent Care is Not a Replacement for Preventive or Emergency Care

Therapeutic vaccines when these are required for the treatment of certain covered conditions.

Diagnostic services like X-rays, some lab testing and some medications (with limitations).

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Colds, minor injuries, skin and ear infections, pink eye, strep throat, and more.

The urgent care benefit covers services provided by urgent care centers and walk-in retail health clinics such as:

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VA Software Documentation Library (VDL).

Clinical Trainees (Academic Affiliations).

War Related Illness & Injury Study Center.

Average Administrative Cost for Prescriptions.

Durable Medical Equipment/ Pharmacy Requirements.

Spina Bifida Health Care Benefits Program.

Indian Health Services/Tribal Health/Urban Indian.

Training Courses and Educational Resources.

CHAMPVA In-house Treatment Initiative (CITI).

Indian Health Service/Tribal Health Program.

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They should be aware that their health insurance may not cover any portion of the cost.įor a list of local urgent care, emergency room, and pharmacy options that may accept outside health insurance, download A Visitor’s Guide to Local Health Care Services (PDF).

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Campus visitors who do not have one of those plans may need to pay the full cost of a visit to the Urgent Care Service, including any copays, deductibles, and co-insurance. However, the Urgent Care Service accepts only MIT-sponsored insurance plans, the Draper Blue Cross Blue Shield (BCBS) PPO and HMO plans, and Medicare. MIT Medical’s Urgent Care Service is not open to the general public, but we can see visiting family members or guests of MIT community members and individuals who are on campus for MIT events. If you are covered by outside insurance and have not used MIT Medical services in the past, you will need to register and provide insurance information when you come to Urgent Care for the first time. This means that you may be billed for any copayment, coinsurance, or non-covered services. If you are a benefits-eligible employee covered by outside insurance or a retiree with Medicare, your out-of-pocket cost for services in Urgent Care depends on your individual coverage. There is no copay or other charge for MIT students and affiliates or their family members who are enrolled in MIT’s student and affiliate insurance plans. Employees and family members who are covered by the MIT Traditional and MIT Choice Plans will have a copay for services. Who can use Urgent Care?Īll members of the MIT community are eligible to use the Urgent Care Service. Call 61 before coming in with your child. You can bring your child to Urgent Care. However, sometimes a pediatric clinician is not available. Take a look at our “ Tips for Common Symptoms” - it may save you a trip. Many symptoms and minor accidents can be treated at home.

Don’t forget your mask. During your visit, please keep your mask on at all times, unless otherwise instructed. Massachusetts requires masks in all healthcare settings, including MIT Medical.

It’s best to come alone. If you need to bring someone to your appointment, please limit yourself to one companion.

If you have an in-person visit at MIT Medical, here’s what you need to know. Visiting MIT Medical during COVID-19: We have protocols in place to minimize the spread of COVID‑19. What to expect when you come to Urgent Care

If you are dealing with a life-threatening situation, dial: Trauma (significant fall, blunt trauma, head trauma with loss of consciousness).

Substance abuse symptoms (drugs or alcohol intoxication).If the problem is not urgent and a clinician is not readily available, we will take your number and call you back. We may advise you to come in, to stay home, or to go directly to an emergency room.

Stomach flu symptoms (stomach pain, diarrhea, etc.).

Sprains, strains, or possible minor fractures.

Sexually transmitted infection symptoms.

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